Safe and Aware Gaming

111bey's Commitment to Responsible Gaming

Gaming is a part of entertainment — we are with you at every step to keep you safe and informed.

Why Responsible Gaming Matters

111bey believes that online gaming should be purely for entertainment — an enjoyable experience, never a source of financial stress or mental anxiety. Responsible gaming on our platform is not just a rule; it is part of our core values. We are committed to ensuring the safety of every player.

When gaming goes beyond entertainment and becomes a habit, it can have a negative impact on personal, family, and financial life. That is why 111bey has built various protection tools and support systems to help you play consciously and safely.

Following our responsible gaming policy creates a healthy gaming environment for every player. On this page you will learn how to keep yourself protected, what warning signs to watch for, and where to get help if a problem arises.

For players aged 21 and above only

Our Protection Tools

Set Deposit Limits

Set a limit on how much money you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately, and a 24-hour gap is needed to increase it.

Time-Out Feature

Activate a time-out if you want a temporary break. Breaks can be taken from 24 hours up to 6 weeks. During this time, no bets can be placed on your account.

Self-Exclusion

Choose self-exclusion if you need a long-term break. You can keep your account closed from 6 months up to permanently. No bonuses or promotional emails will be sent during this time.

Session Time Limit

Set a time limit for how long you play in one session. Once the set time passes, the system will automatically alert you and, if needed, end the session.

Gaming History Review

View your complete betting history, win-loss statistics, and deposit-withdrawal records at any time. This helps you understand your own patterns and make informed decisions.

24/7 Support Service

Our 24/7 live chat support team is always ready in Bengali for any gaming-related concern. Our trained support staff will be there for you.

21+ Age Restriction

111bey is for adults aged 21 and above only. Access to the platform by minors is strictly prohibited.

We verify age at registration. If there is any doubt about an account's age, we reserve the right to request additional identity verification.

If there are minors in your household, use parental control software on your computer or mobile and keep your login details secure. Make a habit of logging out.

For Ages 21+ Only

Documents Required for Age Verification

In case of doubt, any one of the following documents may be requested:

National Identity Card (NID) A valid NID issued by the Bangladesh Election Commission

Passport A valid passport that has not expired

Driving License A valid driving license issued by BRTA

Birth Registration Certificate A certificate issued by the government birth registration authority

Warning Signs of Problematic Gaming

If any of the following applies to you, please contact our support team right away.

Spending beyond your budget You are playing with more money than you can afford to lose and feel worried about it.

Chasing losses After losing, you are placing bigger bets to try to recover losses — this pattern is dangerous.

Unable to stop gaming Even when you try to stop playing, you cannot, or you feel restless and irritable when you are unable to play.

Hiding from family and friends You are hiding your gaming habits from family or friends, or lying to them about it.

Playing with borrowed money You are borrowing money from others for gaming, taking on debt, or playing without paying necessary bills.

Impact on work and daily life Gaming is causing problems with your work, studies, or family responsibilities.

Impact on mental health After losing at gaming, you feel excessive frustration, anger, or depression that is affecting your everyday life.

Check Yourself

Ask yourself these questions honestly. If the answer is "yes" to more than one, talk to our support team.

Have you ever spent more time or money on gaming than you budgeted for?

Have you found it difficult to take a break from gaming?

Has your family or someone close to you expressed concern about your gaming habits?

Have you played more to try to win back money you lost?

Has gaming caused problems in your daily tasks or relationships?

Have you tried to stop gaming but been unable to?

Have you lied to family or friends about your gaming?

If three or more answers are "yes", please contact our 24/7 live chat.

Best Practices for Healthy Gaming

Set Your Budget Beforehand

Decide on a specific budget before you play and stick to it. Never go beyond that amount, even when you are on a winning streak.

Stick to Your Time Limits

Decide in advance how long you will play each day and set an alarm. You should not go beyond the limit.

Think of Gaming as Entertainment

Gaming is not a guaranteed source of income — it is entertainment. A win is a bonus and a loss is normal — keep that mindset.

Do Not Play on Impulse

Never play when you are feeling down, angry, or overly excited. Your decision-making ability decreases in these states.

Take Regular Breaks

Take at least a 10-15 minute break every hour. Get up and walk, drink some water, and keep a clear head.

Stay Open with Your Loved Ones

Talk to family or friends about your gaming. Maintaining transparency helps prevent problems.

111bey's Commitment

111bey places responsible gaming at the center of our business. We believe that protecting players should be the top priority in building a sustainable and ethical gaming platform.

Protection of Minors We operate strict age verification measures to prevent access by minors.

Transparent Terms All terms and conditions for bonuses and promotions are clearly stated in Bengali.

Secure Payments Your funds are protected through SSL encryption and secure transactions.

Fair Play Environment A platform operated according to fair play principles — without any bias.

Fast Support Our Bengali-speaking support team is always on hand for any issue.

Respecting Self-Exclusion Once self-exclusion is set, we enforce it fully and make no promotional contact.

How to Get Support

If gaming becomes a problem, reach us through the following:

24/7 Live Chat Use live chat for instant support in Bengali — any time, any day

Email Support [email protected] — contact us by email for detailed matters

Account Settings Log in and set deposit limits, time-out, and self-exclusion from Account Settings

FAQ Page Answers to common questions are available on our FAQ page

Enjoy gaming for entertainment consciously

All our protection tools are always ready for a safe and enjoyable gaming experience at 111bey.

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Questions About Responsible Gaming

Log in to your 111bey account and go to the "Responsible Gaming" section in Account Settings. There you can set daily, weekly, or monthly deposit limits. Once a limit is lowered, it takes effect immediately. To increase a limit, a 24-hour waiting period is required. For any issues, contact us via live chat.

Self-exclusion is a feature that lets you voluntarily keep yourself away from the platform. Once activated, you will not be able to log in to your account for the set period or permanently. During this time, no promotional emails or bonus offers will be sent to you. It is not possible to reactivate the account before the self-exclusion period ends. To set this up, let us know via live chat.

Time-out is a temporary break — from 24 hours up to 6 weeks. Once the break period ends, the account is automatically reactivated. Self-exclusion is a long-term measure — a minimum of 6 months. It will not open automatically before the period ends, and you will need to actively submit a request to reactivate it. Self-exclusion should be chosen for serious concerns.

No. 111bey is for those aged 21 and above only. Age is verified at registration, and additional identity verification documents may be requested in suspicious cases. Accounts operated by minors or used to assist minors will be closed immediately.

If you feel gaming is becoming a problem, contact our 24/7 live chat as a first step. Our trained support staff will help you take the right steps. We will help set up protection tools on your account and, if needed, provide guidance toward professional advice. You can also reach us by email at [email protected].

Yes. Your account balance remains fully safe during self-exclusion. You can submit a withdrawal request once the exclusion ends or under special circumstances. For more details, email [email protected] or contact us via live chat.

Want to Learn More or Ready to Play?

Enjoy gaming consciously. All our games and services are operated in accordance with responsible gaming principles.

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