111bey Privacy Policy

111bey ("we", "our", "platform") is a trusted online gaming and betting platform in Bangladesh. This privacy policy ("policy") describes how we collect your personal information, how that information is used, with whom it may be shared, and what measures we take to keep your information secure.

By using 111bey's website or services, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.

This policy may be updated from time to time. If changes are made, we will update the date on this page and you will be notified by email in the case of significant changes.

111bey collects your information in various ways. Below we have described in detail the types of information we collect:

1.1 Information You Provide Directly

This includes information you voluntarily provide during account registration and management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport information (for identity verification)
• Payment method information (bKash, Nagad, Rocket, Upay account numbers or bank account details)
• Information provided when contacting the support team

1.2 Automatically Collected Information

When you use 111bey's platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system type
• Information about which pages you visited on the website and for how long
• Login and logout time and date
• Gaming history and transaction records
• Information collected through cookies and similar technologies

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive certain information from trusted third-party service providers. This information is used solely for security assurance and fulfilling legal obligations.

111bey uses your personal information for various legitimate purposes. Each purpose is clearly stated below:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Managing gaming services and bonus offers
• Communicating with you regarding services

2.2 Security and Legal Compliance

• Verifying your age and identity (services are for those aged 21 and above only)
• Preventing fraud, money laundering, and other illegal activities
• Complying with applicable laws and regulations
• Handling dispute resolution and legal claims

2.3 Service Improvement

• Analysing and improving platform performance
• Personalising the user experience
• Informing you about relevant promotional offers (subject to your consent)
• Monitoring responsible gaming patterns

111bey does not sell your personal information to third parties. However, your information may be shared in the specific circumstances below:

3.1 Service Provider Partners

We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing, identity verification, and technical support. These organisations operate under strict confidentiality agreements and may not use your information beyond the work assigned to them.

3.2 Legal Obligations

In response to court orders, legal summons, or requests from regulatory authorities, we may disclose your information to fulfil legal obligations. Such disclosure is always kept to the minimum necessary extent.

3.3 Business Transfers

If 111bey ever undergoes a merger, acquisition, or asset sale, your information may form part of the transferred assets. In such a case, the new owner will be bound to comply with the terms of this privacy policy.

111bey uses cookies and similar tracking technologies that improve our platform's performance and enhance your experience of using it.

4.1 Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functionality Cookies: For remembering your preferences and settings.
• Analytics Cookies: For understanding platform usage statistics.

4.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note, however, that disabling essential cookies will prevent some core functions of the platform from working properly.

111bey applies industry-standard security measures to keep your personal information secure. Our security framework includes:

• SSL (Secure Sockets Layer) encryption — all data transfers occur through encrypted channels
• Two-Factor Authentication option
• Regular security audits and testing
• Limited access policy — only authorised staff may access sensitive information
• Secure data storage systems and backups

While we strive to ensure the highest level of security, no method of transmitting information over the internet is completely secure. Therefore, keeping your account password confidential and logging out from unfamiliar devices is your own responsibility.

111bey retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For the entire period the account is active and, after the account is closed, in accordance with applicable legal obligations.
• Transaction Information: For the period determined by financial regulatory requirements.
• Identity Verification Documents: For the period determined to meet legal requirements.
• Communication Records: For a reasonable period after the support issue has been resolved.

Once the retention period ends, your information is securely deleted or anonymised.

111bey respects your rights regarding your personal information. Your key rights are listed below:

7.1 Right to Access Information

You may ask us what information we hold about you. Upon your request, we will provide a copy of your stored information.

7.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you may request a correction. We will complete this correction within a reasonable time.

7.3 Right to Deletion of Information

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations, ongoing legal claims, or legitimate business requirements.

7.4 Right to Opt Out of Marketing Communications

You may opt out of promotional emails or marketing communications at any time. To do so, use the "Unsubscribe" link at the bottom of the email or contact our support team.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We will endeavour to respond to your request within 30 business days.

111bey strictly does not provide services to those under the age of 21. We do not knowingly collect personal information from minors. If we become aware that information of a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe that a minor is operating an account on 111bey, please notify our support team immediately.

111bey's platform may sometimes contain references to third-party websites. These third-party websites have their own privacy policies, for which 111bey is not responsible. It is advised to read their privacy policy carefully before visiting any third-party website.

111bey reserves the right to update this privacy policy as needed. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Notify registered users by email
• Provide adequate notice before the changes take effect

Continuing to use the platform after an update will be considered as your consent to the revised policy.